High customer service levels to agents and policyholders have become a critical element for success in the insurance industry. BOTICS offers Web-enabled applications as well as infrastructure and integration services to facilitate property, casualty, life, and health insurance agencies and insurance companies reduce costs, increase revenues and deliver outstanding customer support and value.

Real-Time Data Solutions
Empower agents, policyholders and internal users with these modular applications that Web-enable existing business processes. Each function can be customized and delivered rapidly and cost effectively:

	Quoting and rating solutions for agents
	Policy and billing information for policyholders and agents
	Agency resources, including company news, downloads, supplies and contact information
	Custom designed Web Sites
	Web-accessible manuals
	Online claims reporting and tracking
	Online, real-time payment processing
	Forms access, submission and storage
	Email for managing announcements, billing, promotions and marketing campaigns

Business analysis services assess current issues, define needs and provide clear direction for improvement strategies. Network and systems infrastructure services are performed by our highly experienced networking and system engineers to design well-integrated, high-performing infrastructures with simplified maintenance:

	Network architecture analysis
	Network troubleshooting and performance tuning
	Network design
	Operating systems upgrades and migrations
	Systems integration
	Security assessment
	Desktop management

Benefits of BOTICS Insurance Solutions:

	Maximize existing infrastructure and Web investments
	Increased functionality with real-time information access for agents, policyholders and internal users
	Flexible modules customized to your specific needs
	Cutting edge selling tools for agents
	Optimized workflow for agents and internal users
	Decreased processing costs
	Quick-to-market development

Why BOTICS for Insurance Technology Solutions?

	Commitment to deliver effective results and meaningful business value to our clients
	Industry expertise- many successful implementations and support contracts to small, medium, and large size financial services firms
	Ability to assess business needs and align technology to business goals without paying a premium to receive technology
	Optimized workflow for agents and internal users
	Decreased in-house processing costs
	Strength in leveraging existing assets, working within budgets and simplifying overall maintenance relationships with our clients
	Professional staff with insurance industry licenses, expertise, and experience in agency operations