Botics Residential Services

Home Networking Help

Home Network Installation / Troubleshooting

If you have more than one computer in your home and would like them to all share a single Internet connection, printer or other peripheral, then you should consider a home network. With a wired or wireless Local Area Network, or LAN you can do all this and more. You’ll be able to access the Internet, share files, and print to a single printer – all from any computer on your home network. In addition, Botics will troubleshoot your existing network or help you go wireless, allowing you to browse the Internet and print files from your living room or even the back yard. Let us construct a network that fits your lifestyle!

Wireless Network Security

The default installation for most wireless networks does not include setting up security, which means that over 75% of all wireless networks are NOT secure. Unless you have taken planned steps to implement security, more than likely your network is at risk. We’ll come to your home and protect your network, so you can keep unwanted hackers and intruders out by restricting access to only the computers of your choice.

Internet Setup and Security & System Protection

Virus / Spyware / Adware Protection, Scan and Removal

Is your computer running slowly or acting a bit bizarre? Chances are it has been infected with a virus, spyware or malware. No matter how it got there, Botics will scan your entire computer and peripheral drives and remove every trace of the unwanted files which slow down your computer and threaten your personal information. We’ll also teach you how to keep your computer secure by preventing future infections.

Online Child Safety

If you own a computer and have children or teenagers in your home, then Internet filtering software is a must. Whether they’re researching for a paper and stumble across a pornography site or they’re simply chatting with malicious individuals, Botics can help. We come to your home, help you buy, install, and configure Internet filtering software which will protect your children from Internet predators, obscene websites, offensive chat rooms, and other dangers. We then give you a personalized training session on using the software to protect your family.

Routine Maintenance and Cleaning

System Tune-Up and Optimization

Let’s face it – without intermittent maintenance your computer becomes slow, disordered, and cluttered. Botics will optimize your system to function at its peak performance.  We provide various tweaks and enhancements which will handle any issues you’re experiencing, whether it be Internet connection speed, Windows boot up time or slow file access. We’ll also perform many system updates, repair tasks, and maintenance which will correct hard drive issues, clean and optimize your system registry, find and repair system errors, and more. Let us keep your computer running fast, smooth and problem free.

Physical Cleaning

When was the last time you thoroughly cleaned your computer – inside and outside? If it has been awhile (or never), then you need Botics’ physical cleaning service. Computer gurus recommend that you cleanse your computer every 3-6 months. Removing pet hair and dander, dust, and smoke buildup stops the spread of germs and keeps your computer running correctly, and even extends its life by allowing it to properly cool itself. Let Botics come to your home and give your computer the ultimate cleaning; we’ll remove debris from inside your computer case, spray your peripherals with compressed air, and shine your monitor.

Data Recovery and other Home Data Services

Data Recovery

Losing your files can be traumatizing! The types of data we can help you recover include email, personal documents, videos, pictures, MP3s, and more. We can also recover data external storage media, digital cameras, MP3 players, CDs and DVDs, and other portable devices. Whether you’ve lost your data due to unintentional deletion, damage caused by an electric surge, corruption brought on by malicious software, the “formatting” of your hard drive, or even an entire software crash, Botics can get your important data back.

Secure Data Deletion

Don’t get caught giving away your private information! If you happen to sell, donate, or otherwise getting rid of your old computer, you must ensure that all your confidential data is completely erased. When you delete a file, or format a drive, you are NOT actually removing the data. All your family photos, old email, tax returns, bank account information, passwords, health documents, and financial records still exist on the drive. With a little know-how these files are easily recoverable by the wrong people, which can lead to a whole host of issues. With Botics’ secure data eradication service, we will completely wipe your entire hard drive, or even just a few select files or folders, so that the data is 1 destroyed and 100% gone with absolutely no possibility of it being recovered.

One-Time Data Backup

Your treasured pictures, emails from friends and family, and important documents are all susceptible to loss if you have never performed a backup.  You run the risk of losing this data to fire, theft, hard disk failure, accidental file deletion, virus infection, and more. Secure your digital life with Botics’ data backup service that includes the transfer of all your important files to CD or DVD media.

Data Migration

When it comes time to buy a new computer, you will need to transfer your data from one to the next.  With Botics’data migration service, you can do just that.

Hardware Support

Hardware Install / Upgrade / Repair

Botics can install or upgrade any internal or external hardware devices on your PC or MAC. These can include: hard drives, RAM (memory), network interface cards, CPU (processor), video cards, monitors, CD-ROM drives, DVD-ROM drives, CD/DVD burners, printers, scanners, modems, webcams, digital cameras, sound cards, speakers, CMOS batteries, external drives, and more.

Software Support

Operating System Installation

When you’re prepared to upgrade to the latest and greatest operating system, or if you want a fresh installation of your current OS, we can help you through the process. Botics will come to your home and install, or reinstall, Microsoft Windows and all critical updates onto PC. This service includes formatting, or clearing off, your hard drive which makes your system run smoother and returns it to a faster speed.

Install / Upgrade Software

When you want to expand your software collection, we can install or upgrade a single software title and all critical updates on your PC or MAC.  We can also install, upgrade or repair a complete software suite, whether it be Microsoft Office, Adobe Creative Suite or one of the many Internet Security packages.  High-speed Internet required for critical update installation. Software not included.

Computer Training / Tutoring

Computer Training

If you want to improve your computer know-how, or progress from a novice computer user to a more savvy one, Botics can help.  We offer personalized training sessions on any technology-related topic you want to learn, such as: basic PC skills, getting the most from your software, navigating and searching the Internet, downloading music to your MP3 player, iPhone / iTunes or iPad training, working with your digital pictures, and more. All skill levels welcome.

PC Troubleshooting and Help

PC Troubleshooting / Diagnostics

Botics can troubleshoot and diagnose problems with your computer, including: software, hardware, operating system, Internet, email, and more. By using a series of diagnostic checks and system tests, we’ll get to the heart of your issue and consult on the best possible solution.

Don’t let your PC freezing up, crashing, or running slowly drive you mad.  Call Botics today and put these problems behind you. We offer a wide range of computer support including computer repair, computer consulting, and general computer help so if you cannot find what you are looking for on this page contact us anyway.